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0330 127 1866

Frequently Asked Questions

The following covers the most frequently asked questions about Ezeclean and the services we offer. If you have a question that hasn't been answered below, don't hesitate to call our Customer Care Team on 0330 1271866 or send us a message.

General Questions

Where are you based?
Do you cover my area?
What payment methods do you accept?
Is online booking safe & secure?
Are your detergents safe for pets & children?
What if the time slot I need is not available online?
Do you offer an out of hours service?

Carpet Cleaning

Why should I have my carpets professionally cleaned?
How often should I have my carpets cleaned by a professional?
How long do carpets take to dry after being cleaned?
Do I need to move furniture?
What method of carpet cleaning do you use?
Can you tackle any type of stain?
Can you remove pet urine and odours?

Oven Cleaning

Why should I have my oven professionally cleaned?
When can I use my oven after cleaning?
Do you use chemical cleaning products on ovens?
How often should I get my oven professionally cleaned?
What type of oven do I have?

Get In Touch

The Ezeclean Customer Care Team are happy to help answer any pre-booking queries and questions. Our Team are available Monday to Saturday 8am-8pm and 10am-6pm on a Sunday. Call today for your no-obligation quotation.

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